Have always received the most helpful information whether it be my reptiles, fish, and now dog. With the rewards program it makes the slightly higher prices palatable.
Very clean and organized store with a wide selection. I was impressed with the fish tanks here in comparison to other Petco stores and PetSmarts and the dog section was neat and extensive. The staff was very helpful and friendly as well!
They can have good sales which is when I only buy items here. If you come and pay full price you're probably paying way more than somewhere else or getting it online.
I love buying supplies here for my crazy dog! They are conveniently located, have decent prices, and are very knowledgeable. Their grooming services are great as well, just make sure you call ahead for an appointment because they are always busy!
4 months ago I special ordered a fish and was not given what I ordered. I kept the fish despite being offered to return them after writing a review and later learned that they are same family. I ordered Banded Barbs. I was given Exclamation Barbs. I haven't gone back until today (to get filter replacements) and saw they were advertising Banded Barbs but with no pic. I asked "Dan" where they were and he pointed to the Exclamation Barbs. I showed him pics of the Banded and he told me that "well we can't pic the colors and they come in many varieties. These are what we get." I didn't tell him I knew what they were (wrong of me, maybe..), but I expressed that he didn't seem right. He seemed agitated when responding "Well we order Banded Barbs and this is what they send us". I don't expect everyone to know every fish.. I don't.. but I admit that.. as should have he instead of trying to feed me a line and try to make me look like I am wrong. Bottom line: I give 5 stars for their great selection of things I know I need and want. -3 stars for service and trying to cover up a clear lack of knowledge not once, but twice by at least 3 associates. Attached are the 2 fish that he tried to tell me are the same.
Petco Animal Supplies is a US Store based in S Portland, Maine. Petco Animal Supplies is located at 220 Maine Mall Rd, S. Portland, ME 04106, USA.
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